Smart Zollagentur

Export Declaration & ABD Service

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No EORI yet? Here is how to apply for an EORI number

Where are the goods located?

Every export from the EU requires a correct electronic export declaration via the ATLAS system — and the paperwork takes time you cannot spare in day-to-day operations. With Smart Zollagentur you create your export declaration yourself online: you enter the key details, our customs experts review the declaration, and you receive your export accompanying document (ABD) including the MRN digitally, usually on the next business day for declarations received by 11:00.

Customs declaration, export declaration or export entry?

Three terms, one procedure: the customs declaration for export is called an export declaration in customs law, and in everyday use often an export entry or simply an export filing. What is always meant is the electronic customs declaration via ATLAS that ends in the export accompanying document (ABD). With us you file this customs declaration online, without your own ATLAS software and without a participant authorisation.

What is an export declaration?

An export declaration is the electronic notification to customs that must be submitted before goods leave the European Union. It is transmitted via the ATLAS system of the German customs authority. The declaration is legally required once certain value or weight thresholds are exceeded.

When do I need an export accompanying document (ABD)?

As a general rule, an export declaration is required when the value of the goods exceeds €1,000 or the weight exceeds 1,000 kg. There are also special cases: for goods subject to licensing (e.g., dual-use goods or armaments), the obligation applies regardless of value. For your consignment you can check online whether you need an ABD in a few seconds.

The export accompanying document (ABD) is the printed output of the approved declaration. It physically accompanies the shipment to the exit customs office at the EU external border. Without a valid ABD, freight forwarders and carriers cannot export the goods — and without confirmed exit, a VAT-exempt delivery to a third country cannot be evidenced.

How the online application works

  1. Enter your data — you provide the consignor, consignee, goods description, values, and Incoterms in our online form. This typically takes just a few minutes.
  2. Expert review — our customs specialists check your information for completeness and accuracy: HS code, procedure code, customs value, and quantity details.
  3. ABD by email — once the declaration has been submitted to ATLAS and the inspection period has passed, you receive the ABD. With a customer account you can see in the portal beforehand that customs has accepted the declaration.

How quickly do I receive the acceptance confirmation and the ABD?

You receive confirmation of your order by email right after submitting it, even without a customer account.

With a customer account you also see customs acceptance in the portal. It is usually available within an hour if your complete declaration reaches us during our service hours: Monday to Thursday 8:30–16:00, Friday 8:30–14:00. Exceptions are:

The ABD with its MRN follows once the inspection period has passed, during which the customs office decides whether to inspect. For declarations received by 11:00 you usually receive it by email on the next business day. In urgent cases you receive a process slip within an hour and can take it to customs yourself together with the goods.

We email you the exit confirmation as soon as the customs office of exit has confirmed that the goods have left.

What data do we need?

Export declarations for shipping with DHL, UPS, FedEx or a freight forwarder

For consignments to third countries, courier and parcel services and freight forwarders need the MRN of your export declaration, because it is presented to the customs office of exit before the goods leave the EU. In practice your carrier will therefore ask for the MRN or the ABD before pick-up. You receive both from us by email and simply pass them on. You are free to choose your transport provider. Parcel carriers also have their own value thresholds for shipments without an ABD, often at €750.

For consignments up to €3,000 there is the one-stage export procedure directly at the customs office of exit. Couriers such as FedEx, DHL or UPS often cannot use it, however, and expect an ABD from the two-stage procedure. Why that is so is explained in the article on the one-stage export procedure.

Customs clearance for Switzerland, the UK and other third countries

The export declaration is the same for every third country; the customs clearance behind it is not. For the three most common destinations we have dedicated guides: export to Switzerland covering proof of origin and import duties, export to the USA covering courier shipments and US-side import, and export to the UK covering GB EORI and EU–UK preferential origin. For all other countries the process on this page applies.

Pricing at a glance

An export declaration costs €30 per declaration (€25 for high-volume customers from 15 declarations a month). The base price includes one tariff line (one HS code position). Each additional tariff line is charged at €5. All prices are net, excluding statutory VAT. Full pricing details on the pricing page.

See what that looks like day to day on our customs software page. There you create orders, look up commodity codes in the built-in directory, track the processing status including our customs experts’ corrections, and download your documents.

Related reading: What is an ABD? explains what the export accompanying document is — and Export Declaration, Step by Step walks you through the entire process.

Frequently asked questions

What does an export declaration cost at Smart Zoll?

€30 net per declaration including one tariff position, each additional tariff position €5. From 15 declarations per month the enterprise rate from €25 applies. There are no setup fees, no basic charge and no minimum term.

How quickly do I receive the ABD?

You receive confirmation of your order by email right after submitting it. With a customer account you also see customs acceptance in the portal, usually within an hour if the complete declaration reaches us during our service hours (Mon–Thu 8:30–16:00, Fri 8:30–14:00). Exceptions are queries about your details, goods subject to licensing and outages of the ATLAS system. The export accompanying document with its MRN follows by email once the inspection period has passed, usually on the next business day for declarations received by 11:00.

What do I need to create the export declaration online?

Your EORI number, the addresses of shipper and consignee, a precise description of the goods with commodity code, goods value, quantity or weight, type of packaging, delivery term (Incoterm) and mode of transport. You do not need your own ATLAS software or a participant authorisation.

Do you create the declaration for me, or do I do it myself?

You enter the data yourself in our online portal and our customs experts review every declaration, including export-control aspects, before it goes to customs via ATLAS. You receive the ABD with its MRN by email and in the customer portal, and later the exit confirmation as proof for VAT purposes.

From which goods value do I need an ABD?

Generally where the goods value exceeds €1,000 or the weight exceeds 1,000 kg for exports to third countries; transport costs count towards the value. Up to that threshold, an oral export declaration is often sufficient. Parcel carriers such as FedEx, UPS or DHL have their own value thresholds for shipments without an ABD, often at €750. Goods that are exported only temporarily and come back need proof of export regardless of their value.

What is an MRN and do I have to apply for it?

The MRN (Movement Reference Number) is the number under which your export declaration is held in the customs system. You do not have to apply for it: ATLAS assigns it automatically once the declaration has been accepted. Give the MRN to your carrier so that the exit is recorded at the border.

How long is an ABD valid?

What matters is that the goods leave the EU and their exit is confirmed. If there is no exit confirmation 90 days after release for export, the customs office of export asks where the goods are. You then have 60 days to reply. Without an exit confirmation or accepted alternative proof, the export operation is declared invalid after 150 days.

What is the exit confirmation and when do I get it?

The exit confirmation (Ausgangsvermerk) electronically confirms that your goods have left the EU. You need it as proof of export for VAT. It only arrives once the customs office of exit has confirmed the exit; there is no fixed deadline. For export declarations you create with us, you receive the exit confirmation by email as soon as it is available.

Do I have to take the goods to the customs office?

Usually not. The goods can stay where they are packed or loaded, usually in your warehouse (presentation outside the customs office). The application for this is submitted together with the export declaration. The goods must be available for a possible inspection during the declared period, and transport only starts once the ABD is available.

What does a customs inspection cost?

Inspections happen only on a random basis, not on every export; whether one takes place is up to the customs office. If customs inspects at your site, i.e. outside the customs office, a fee is charged under the German customs fee regulation (Zollkostenverordnung). The fee depends on the time spent and in practice is usually between 50 and 85 euros. It comes on top of the cost of the export declaration.

Can I cancel or correct an export declaration?

Cancellations and corrections are currently handled by our team; this is not yet possible in the online portal itself. Call us on +49 211 54226970 or write to info@smart-zoll.de. Please give us the MRN of the declaration if possible.

Can private individuals create an export declaration?

Not at the moment. Our service is aimed exclusively at businesses, i.e. traders within the meaning of § 14 of the German Civil Code (BGB). This is set out in our terms and conditions.

Customer reviews

What our customers say about Smart Zoll

5.0 out of 5 stars · 31 Google reviews
  • “I can warmly recommend the Smart Zollagentur portal for export shipments! The platform is very user-friendly and incredibly intuitive, so you don’t need to be a customs expert to use it. […] The export documents (ABD) are usually ready in no time. A first-class service!”

    Dumitru Popescu Review on Google
  • “Very fast and competent processing of my application, and on a Sunday at that! On top of that, a question I had on the phone was answered in a friendly and helpful way by a real person. I am really very satisfied and will gladly use Smart Zollagentur’s service again for my next shipment.”

    Jana Günther Review on Google
  • “Very fast, professional and customer-focused. I can only recommend them. Mr Krüger was great!”

    Max Engelhard Review on Google
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Reviews were written in German and translated by us.

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